Refund policy

Returns

Unused products in their original packaging are eligible for a full refund or store credit. We are happy to assist you with further directions for starting a return. Please contact “info@parlourcandle.com" to get started.

Additionally, if you receive a faulty or damaged item or feel the product is not up to standard, please email us at “info@parlourcandle.com" with photos of the damage or complaint and we will assist you with the next steps in resolving the issue.